To book one or more guestrooms you need to provide your credit card details. These details enable our hotel to request authorization by your credit card company. This is a standard procedure to certify that credit limits allow for potential expenses. Some credit card companies inform card holders about authorisation requests. In this case your bank statement may report a temporary limitation of your credit maximum up to the amount of your reservation. However, this limitation is not a payment. The actual payment is done when you sign in upon your arrival in the hotel. At this point you may decide to use your credit card by validating your card expenses. If you choose to pay cash or by pin the limitation of your credit maximum will be cancelled immediately.
Upon arrival you are requested to pay for the numbers of nights reserved. Prices include breakfast.. Our receptionists accept payments by credit card, pin or cash.
Your guestroom is available from 14:00 on the day of arrival. You are requested to clear your room before 12:00 on the day of departure.
Changing your reservation
If you wish to cancel or change your reservation you may do so free of charge as late as 48 hours prior to 00.00 of the agreed arrival day. You will receive an email to confirm your new reservation or your cancellation.
If you find yourself obliged to cancel, you may do so by using the online cancellation function or by contacting the hotel directly. Cancellation is free of charge up to 48 hours before 00.00 hrs of the agreed arrival date. Cancellations within 48 hours of your expected arrival will be billed the amount of the first night. A reservation not cancelled at all will also be billed the amount of the first night. The hotel will charge your credit card for this fee and confirm your cancellation and payment by email.
Non-refundable booking policy
When making a non-refundable booking the total price of the reservation will be charged on the day of booking. This payment is non-refundable.
When modified or cancelled the total price of the reservation will be charged. In case of no-show the total price of the reservation will be charged.